RIKO looks after the people on your website - answering questions from your own content and turning enquiries into booked appointments, around the clock. Here's exactly how it does it.
Rapid Intelligence Knowledge Operations
Every visitor answered. Every booking captured. 24/7.
RIKO sits on your website as a chat assistant trained on your own content. It answers questions instantly, turns enquiries into booked appointments, and hands the sensitive conversations to you.
Trained on your website and documents - it knows your services, fees and hours.
Collects details, sends the booking request and confirms by email - while you're with clients or asleep.
Sensitive or complex conversations are flagged to your team straight away, and the visitor is given your contact details.
Every conversation logged, with monthly reports (Booking and above) on what your clients actually ask.
Billing leak detection & recovery
The work was done. The invoice never went out.
RIFT reads your clinic's Zanda export, or your Cliniko or Nookal data, and finds the money you have earned but not collected - uninvoiced sessions, unchased invoices, claims that never came back - and chases it for you.
Up to six categories of money earned but never collected, from your own Zanda, Cliniko or Nookal data - depending on what your practice software shares.
When WorkCover owes the share, the patient is never emailed about it.
Approve each email, or turn auto on when you trust it. Full audit trail.
Counted by RIFT from your own data each time it reads it, never self-reported. Locums do not inflate the bill.
Social media, on autopilot
Your socials, posted every week. Without you.
RISE writes on-brand posts for your practice, you approve them with one tap (or let it run hands-off), and it publishes to Facebook, Instagram and LinkedIn on schedule.
Professional, on-brand content drawn from your services - not generic filler.
Posts go out at the times your audience is actually looking.
One post, published to Facebook, Instagram and LinkedIn together.
Pairs with RIKO - what your clients ask in chat becomes your next post.
5 signs it might be time to talk to someone
Paste your website address and watch RIKO answer real questions from your own content - it takes about a minute. Prefer to talk it through? Book a free intro call.