RIKO sits on your website and answers client questions instantly, turns enquiries into bookings, and hands off to your team when it matters - 24 hours a day. Built for health, legal, accounting, and beyond.
Demo needs no signup·from $49/mo·14-day free trial·Australian-hosted·Book a 20-min call →
When a potential patient visits at 9pm to ask about fees, rebates, or how to get started with no answer, they don't call back. They try the next practice on the list. You never knew they were there.
Your Google Analytics already tells the story: a large gap between visits and contact enquiries, sessions that end without a booking. That silence is patients leaving before they follow through.
It's a problem most practices don't realise they have until they see the numbers. RIKO is built to close that gap, handling patient questions the moment they're asked, around the clock.
Built with AHPRA guidelines and the Australian Privacy Act in mind, so your practice stays compliant while converting more of your website traffic into booked appointments.
See products & pricing →No scripts to write, no flows to build. RIKO learns from what you've already written - and is live on your site in days.
Your services, fees, team and FAQs become a private knowledge base - in your own words. Upload documents too.
Accurate answers from your knowledge base at any hour, in plain language - no phone queue, no "we'll get back to you."
RIKO collects the details and books them in. Sensitive or distressed conversations skip all of this and go straight to your team.
Trained on your website, RIKO handles pricing, availability, services and FAQs - day or night.
Collects client details, sends confirmation emails, and notifies you - without you lifting a finger.
Booking & aboveDetects frustration and urgent situations, then routes them straight to you at the right moment.
A full conversation dashboard surfaces trends, common questions, and where enquiries drop off.
One script tag on your site. We scan your website and build the knowledge base for you.
Set escalation triggers, sensitive topics, and personality - RIKO follows your playbook exactly.
Built for professional services where trust is the product - health, legal, accounting, and beyond.
"We were surprised how naturally RIKO handles patient questions: everything from Medicare rebates to how our sessions work. It's taken a real load off our admin team, and new patients get an immediate response even when we're closed."
Your data and your encrypted backups are stored in Sydney - not shipped offshore.
RIKO recognises crisis and sensitive moments, surfaces real help, and alerts your team straight away.
Your clients' conversations are never used to train AI models. Your data stays yours.
Connects to your booking tools - Calendly, Cliniko, Zanda and more. Purpose-built for service businesses, not a generic bot.
Built with AHPRA guidelines and the Australian Privacy Act in mind. Recorded consent, deletion on request, and an MSA/DPA when you need one.
Your tone, your escalation rules, your sensitive topics - white-labelled as your own business.
Every plan includes the 24/7 chat assistant, your own knowledge base, and a 14-day free trial. Your card is saved at checkout but nothing is charged until the trial ends - cancel before then and you pay nothing.
Every plan starts with a 14-day free trial · Compare every feature side by side →
RISE will write and publish on-brand posts for your practice - and what clients ask RIKO becomes what you post next. From $29/mo at launch.
The chat bubble in the corner is RIKO itself, trained on this very website. Ask it about pricing, security, or anything on this page. Even better - see it answering questions from your own website →
See RIKO answering questions from your own website in under a minute, or start a 14-day free trial. Prefer to talk it through? Book a free 20-minute call. No pressure, no lock-in.